Annoying Client

So I have spent the last few weeks dealing with this unbelievably demanding client. One of my responsibilities is to set up websites for meetings, so that the attendees can book their rooms online. There is a template and there are only certain fields that I can edit. Almost all of the sites for corporate meetings look exactly the same and it normally only takes about 10 minutes to build one. We have this client who has emailed me every day, and now wants a conference call today to tell us (myself, the sales manager, and the hotel manager) exactly what he wants on his site. I keep telling him that only certain fields can be edited and I have no control over the general design of the site. I am not a programmer, so even if I was able to edit the thing, I would have no idea how to. These sites are a FREE perk that we offer meeting planners, yet almost every single one complains about the sites. Honestly, why the fuck complain about something that is free and not offered to you by any other hotel you book with? What the fuck.

Anyways, the point of my story... as demanding as this guy is, you would think that he's planning some big important meeting, right? You'd be wrong. His event is a Pen Show. Yep, for people that collect pens. Pens. Bics. Are you kidding me? I can understand (kind of) people that collect model planes, kites, coins, hell even stamps. But pens?? Get a freaking life.